Jump to content
Sign in to follow this  
Tassadarh

[Webstore] Change address once order has been placed

Recommended Posts

Hello!

I don't know if someone at steamforged reads this forum, but I guess it's worth a try. =)
I've been trying to contact them for few days by email and social media but to avail.

The dark souls expansions should be out now and I pre-ordered them. 

Thing is, I can't be at home the following week and I'd like to change the shipping address, but it seems I can't do once the order has been placed (just add new ones for future orders).

Is there any way to contact them before they ship everything? Should I call them? I don't want 200 € of stuff to be lost in the shipping process :\

Share this post


Link to post
Share on other sites

The most reliable way to get that info to the warehouse team is definitely to email support@steamforged.com or message them via http://steamforged.com/contact/

They should be able to sort that out for you, though it may be quite busy in the warehouse with the expansions coming out. If I remember rightly, a while back outlook had this darling ‘feature’ of dropping email chains to the bottom of the queue when new ones came in, so it’s best to wait rather than email several times from the same address, to avoid that little snag!

(although waiting doesn’t exactly feel reassuring, I realise!)

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
Sign in to follow this  

×